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Advocacy
Your friend in the insurance industry!

How much will your medical procedure cost? Where can you find a quality provider? Were you billed correctly? Call your personal Advocate to get answers to these questions, negotiate bills on your behalf and more.

Overview

Time is money. Personal Health Advocates help you navigate through insurance and healthcare systems.  Advocates research treatments, resolve claims and locate doctors, specialists, hospitals, dentists and pharmacies. Experts who know the ins and outs of billing practices will attempt to negotiate discounts on your behalf. Once an agreement is made, the provider signs off on payment terms and conditions. You’ll receive an easy-to-read personal Savings Results Statement, summarizing the outcome and payment terms.

Call Health Advocate to:

Negotiate payment arrangements with providers and find options for non-covered services

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Untangle medical bills and insurance claims
Clarify benefits
Answer questions about tests, treatments and medication options
Coordinate care among multiple providers
Assist with eldercare and related healthcare issues
Arrange second opinions
Transfer medical records

How can freshbenies help you?

Watch the videos below to see the practical use and real savings from this service

FAQ

You have questions, we have answers!
What are the typical issues that Health Advocacy handles?

 Health Advocacy representatives can address many medical questions and issues; including finding primary care and specialist physicians and medical institutions, and resolving claims, billing and related administrative problems. Health Advocacy also helps you access community resources, including senior care services that fall outside traditional healthcare coverage.

How do I use this benefit?

Whether you’re confused by your health insurance, need help finding a specialist or transferring your medical records, Health Advocacy cuts through the red tape. Call the number on the back of your membership card to speak with a representative.

Who will I speak with when I call?

Health Advocacy representatives are typically registered nurses supported by medical directors and benefits and claims specialists, who have a number of years of experience working in healthcare-related jobs. They are screened to make certain that they have both excellent personal communication skills and the necessary professional credentials.

How does this benefit save me money?

 Medical Bill Saver can identify billing and claims processing errors, which could reduce your out-of-pocket expenses. Representatives can also help negotiate provider charges, which can be another source of savings.

How do I use this benefit?

Once you receive a medical or dental bill with a remaining balance over $400 which is not covered by your insurance plan, call the number on the back of your membership card. The Medical Bill Saver negotiating team will contact the medical provider and attempt to have your bill reduced.

Who will I speak with when I call?

Medical Bill Saver trained professionals are typically registered nurses supported by medical directors and benefits and claims specialists, who have a number of years of experience working in healthcare-related jobs. They are screened to make certain that they have both excellent personal communication skills and the necessary professional credentials.

We want to hear from you!

Need more info? Tell us about you and we’ll be in touch!
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